We are excited that you are taking the next step along your educational journey with NAU! Understanding the hardware and software requirements to run your course content, applications and classroom environment is key to becoming a successful online student.
While you can do some of your work on mobile and hybrid devices, such as Tablets and Surfaces, most of the time you need access to a desktop or laptop computer that is running Windows (7 or newer) or MacOS. It is important to have a backup plan in case the device you are using is not compatible with some software, or a website that is required to complete an assignment. For example, we recommend you do not use Chromebook as your only source of hardware because most classroom labs are not supported. Below is some general information regarding what you will need to complete your coursework.
Note that some classes will also require course specific software. In those cases, the software will either be provided, or you will need to purchase it from the bookstore, along with your books.
It is important to have regular access to a Desktop or Laptop that is running either Windows, or Mac OS.
MS Office is a suite of programs that includes Word and PowerPoint, as well as other useful programs. You will use these programs to complete many of your assignments. As a student, you can get Office for free. There is a walkthrough of how to get Office here.
A Recommended Browser
Though many browsers may work, we recommend you use either Chrome or Firefox. You can find more information here.
Adobe Flash Player
Flash Player is a free plugin you can download for your browser. If you have Chrome as a browser, it may already be installed. However, you may need to enable it. For instructions on how to enable it, click here. If you are using a different browser, you can get Flash here.
Adobe Acrobat Reader
There are some files you will need to open, called PDF files. To open and read these, you will need Adobe Acrobat Reader. You can get Adobe Reader here.
Some web pages you use will require Java to run properly. You can download or update Java by going here.
If you have additional technology-related questions, please reach out to our Helpdesk by going here.
University Services & NAU Technical Support Hours:
800-548-0602 or 605-394-5049
Monday thru Friday - 7:00 am to 5:00 pm (MDT)
National American University IT Team
National American University, 5301 Mount Rushmore Rd., Rapid City, SD 57701, United States